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At the Kaanapali Beach Hotel, they embody the Hawai'ian meaning of hospitality, hookipa, and they share the Aloha spirit with their guests while providing quality service. This spirit comes from the heart, shows in their faces, and is part of their daily work life. Weaving together Hawaiian heritage and their local lifestyle, they care for their guests in many thoughtful, personal ways which bring their guests back again and again. At Kaanapali Beach Hotel strive for excellence, pookela, in everything they do. They are professionals and treat each other with respect, courtesy, honesty and fairness. They believe in informality which encourages open and direct communication. They cherish a happy place where everyone has fun and smile both in their hearts and their faces; a place where they're recognized and rewarded for achievements; a place where you can use your creativity and unlimited potential to become whatever you want to be; a place where you can build a career and security for your families. They also recognize the importance of their community as they gladly respond to its call for support throughout the year. Although they come from different places and ethnic backgrounds, the commitment to common goals and values keeps everyone together as a family. This strong sense of family is the pillar of their strength. They prize the traditional values of love, respect and kokua. They demonstrate this in their willingness to help one another whenever needed. They believe that alu like or working together as a family is the basis for achieving pookela. They appreciate the beauty of this hotel and their island surroundings, and they realize that they must preserve it for themselves and its visitors. At Kaanapali Beach Hotel, they recognize the need to enhance its sense of place for the mana of the land, its Hawaiian past, present, and future, because this is the essence of their being the most Hawaiian hotel. |
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